General Terms and Conditions (GTC)
1. Scope
These GTC apply to all contracts for the rental of holiday apartments for accommodation purposes as well as all additional services provided to the guest by the landlord.
2. Conclusion of Contract
The contract is concluded upon confirmation of the booking by the landlord. The booking may be made in writing, by telephone, electronically or via the website.
3. Prices and Payment Terms (Direct Bookings Only)
All prices are total prices including statutory value added tax, unless otherwise stated. The total amount is payable as follows – unless otherwise agreed:
- Deposit: immediately after booking
- Final payment: no later than before arrival
For short-notice bookings (less than 7 days before arrival), the full amount is due immediately. If payment is not made on time, the landlord is entitled to withdraw from the contract and rent the accommodation to another party.
4. Arrival and Departure
Check-in: from 3:00 p.m.
Check-out: until 10:00 a.m.
Individual arrangements are possible but require confirmation by the landlord.
5. Use of the Accommodation
The accommodation may only be used by the agreed number of persons. Parties, events and commercial use are not permitted.
The guest is liable for all damage caused by them or their fellow travellers.
The guest undertakes to treat the accommodation with care.
Use of the accommodation for unlawful, immoral or commercial purposes is expressly prohibited. This applies in particular to prostitution, paid sexual services, escort activities, human trafficking, drug dealing, gambling, unauthorised subletting and other criminal or regulatory offences.
If there is corresponding suspicion or concrete indications of such use, the landlord is entitled to terminate the stay with immediate effect, block access to the accommodation, inform the relevant authorities and notify the booking platform.
There is no entitlement to free cancellation, refund or compensation in this case, insofar as the guest is responsible for the breach. Further claims of the landlord, in particular for compensation for damage, cleaning costs, downtime, official costs or other consequential costs, are expressly reserved.
6. Cancellation by the Guest
Cancellation is possible at any time. The time at which the cancellation is received by the landlord is decisive. The following cancellation conditions apply:
- up to 28 days before arrival: free of charge
- 27 to 14 days before arrival: 50 % of the total price
- 13 to 7 days before arrival: 80 % of the total price
- 6 to 1 day before arrival: 100 % of the total price
In the event of non-arrival (no-show), 100 % of the total price will be charged.
The landlord is entitled to rent the accommodation to another party. Revenue from this will be offset against the cancellation costs.
7. Withdrawal by the Landlord
The landlord is entitled to withdraw from the contract if:
- force majeure or other circumstances beyond their control make fulfilment impossible
- the accommodation was booked under misleading information
- there is a significant breach of the house rules
Payments already made will be refunded in full in this case.
8. Liability
The landlord is fully liable for damage resulting from injury to life, body or health as well as in cases of intent and gross negligence.
In the event of slight negligence in breaching essential contractual obligations, the landlord is only liable for the typical, foreseeable damage arising from the contract.
Otherwise, liability is excluded.
No liability is accepted for items brought in by the guest.
9. House Rules
The House Rules form part of the contract and are made available to the guest before arrival.
10. Privacy
The separate Privacy Policy on our website applies.
11. Forgotten Items
At the guest's request, we will send on items forgotten in the accommodation. For processing, internal coordination, packaging and organisation of shipping, we charge a flat fee of 40.00 € plus applicable shipping costs.
The guest retains the right to prove that no or substantially lower costs were incurred.
12. Final Provisions
German law applies.
The place of jurisdiction is – insofar as legally permitted – 88400 Biberach.
Should individual provisions be or become invalid, the validity of the remaining provisions shall remain unaffected.